My Facebook Fiasco

 

Computers usually make life easier, except when they don’t. Security features are supposed to protect our accounts but when the features keep you from accessing your account, not fun!

It all started when my page on Ancestry.com looked ‘blank’. Ancestry said I should delete the browser cache to fix it and the fix worked. However now I had to validate some of the accounts I use every day with what is known as 2-factor authentication.

This meant when I logged into my bank, credit cards, and other accounts I wanted to keep secure I had to wait for the secure form to come up to requests a code sent by text to my phone. I put the code into each secure form and happily logged into each of my accounts. It took a while with me fuming about Ancestry, but still security is important.

Then I went to Facebook. I logged in (or so I thought) the form came up and I sat waiting for the code that never came. I asked for it to be resent. I waited and waited; no code came.

 So tried something else, it offered a call with the code. The call came but guess what, the code let me in! Oh no. it still asked for a code!!!

They offered away to fix it, I just needed to upload a government issued document like driver’s license, passport, or document with a photo. I don’t know about you, but if Facebook can’t keep their SMS working, I wonder what they would do with documents like this?

I finally decided to just get a new Facebook account. It isn’t as though I can’t live without Facebook, but I can’t keep up with some folks unless it is with Facebook. So now I am trying to rebuild what I had before, but it will take time. One thing I won’t do is set up 2-factor authorization using my phone.

A search found I am not the only one with is problem, so I am wondering how many other folks have lost their accounts because they set up 2-factor authorization?