Computers usually
make life easier, except when they don’t. Security features are supposed to
protect our accounts but when the features keep you from accessing your
account, not fun!
It all
started when my page on Ancestry.com looked ‘blank’. Ancestry said I should
delete the browser cache to fix it and the fix worked. However now I had to validate
some of the accounts I use every day with what is known as 2-factor authentication.
This meant when
I logged into my bank, credit cards, and other accounts I wanted to keep secure
I had to wait for the secure form to come up to requests a code sent by text to
my phone. I put the code into each secure form and happily logged into each of
my accounts. It took a while with me fuming about Ancestry, but still security
is important.
Then I went to
Facebook. I logged in (or so I thought) the form came up and I sat waiting for
the code that never came. I asked for it to be resent. I waited and waited; no
code came.
So tried something else, it offered a call with
the code. The call came but guess what, the code let me in! Oh no. it still
asked for a code!!!
They offered
away to fix it, I just needed to upload a government issued document like driver’s
license, passport, or document with a photo. I don’t know about you, but if Facebook
can’t keep their SMS working, I wonder what they would do with documents like
this?
I finally
decided to just get a new Facebook account. It isn’t as though I can’t live
without Facebook, but I can’t keep up with some folks unless it is with
Facebook. So now I am trying to rebuild what I had before, but it will take
time. One thing I won’t do is set up 2-factor authorization using my phone.
A search found
I am not the only one with is problem, so I am wondering how many other folks
have lost their accounts because they set up 2-factor authorization?
