Windows Time

Today I wanted to check on my bill for Charter. So I went to Charter's site and logged in. As soon as I did, I got a pop-up saying my session had expired, log in again.

I tried Firefox, Chrome and Edge all with the same results.

I checked the time and date, it's ok. I logged into other sites, no problem.

I rebooted my computer, same thing.
I tried with another computer, got logged in with no problem.

So it's this computer.
I checked the firewall. Turned if off, same results. Not the Firewall.
Ran a scan with Windows Defender.
Ran a Scan with Malwarebytes Pro.
Ran CCleaner.

No joy.

What could cause a web session time out on my computer in less than 10 seconds?

Finally, I seemed to recall an issue with the time zone when I initially set up Windows 10. I manually set up everything and I 'thought' all was well. Apparently I was wrong.

So I started checking. First I went back to Settings in Windows 10. Looks OK.



Under Related Settings I clicked Additional Time and Regional Settings.

Then I saw this!

The time was wrong!

So I clicked the tab for Internet time:



There were two options:

It was defaulted to Time windows.com which gave an error when I clicked ‘Update now’.



So I changed it to the other option, nist.gov and it updated!



I went back to Charter’s website , logged in and voila! No more messages telling me my saying my session had expired.

The time and date on Windows 10 seemed to be correct, but it wasn’t until I connected it to the server for time and date.

I should have checked this first but the time and date showing in the lower right corner had the correct info and when I went into Settings that also showed the right time and date. The manual setup seemed to be right, but it really wasn’t. I now wonder why Windows didn’t connect to the Internet time and date server when I first setup Windows1